Managing Your DRC Requests

Requests for your Digital Review Copies will appear on your Review Copies page, under Constituent Requests:

Open requests are those that require action. A request will look like so:

You can see at a glance if a request is coming from an ABA user, if they use Edelweiss Analytics, etc. in the upper right corner, and also see their Confidence Rating, represented by the 4 stars. That rating uses a simple algorithm based on their on-site activity, their success (or failure) with other DRC requests, whether they’ve been granted access to titles, Auto-Approved, blocked, their number of reviews, etc. To see details, click on their name:

This can be a pretty solid indicator of their ‘legitimacy’ as a reviewer. If they show a 1-star confidence rating and have been blocked by 2 dozen publishers, that can be a pretty good indicator that this person is not seen as a “valuable advocate.”

To see their request profile, click the title, like so:

Their Profile will have, in their own words, who they are and what they do…hopefully. They’re encouraged to state in what store or library they work and their duties there, or details about their blog and advocacy work, including blog URL’s, etc.

The Request field is optional on the user end. Here they can give details about why exactly they want early access to this particular title.

Note in the upper right corner of that pop-up that you can choose to email them directly if you wish.

So, you can choose, based on your own criteria, of course, to Approve or Decline a specific request. If you have full trust in this person, you can also choose to Auto-Approve them, which means they’ll no longer need to request your titles, but can simply download them right away. If necessary, you can also Block a user, which will mean that they won’t even be able to see that you have review copies on offer and they will no longer be able to request your titles.

If you like, you can select a number of requests to Approve or Decline all in one convenient swoop. Select requests using the checkmarks, as shown below:

In your Other Actions menu you’ll see that you can perform those same actions in bulk to all selected requests:

Depending on how you like to work, you can even filter all requests by specific criteria… like all Booksellers who requested a specific title, and then approve them all at once using the “Select All” and “Approve Selected” functions in Other Actions. You’ll find some handy Refinements in your left-hand column:

When you Approve (or Decline) a request, you have the opportunity to send an email message at that time, as well. It’s highly recommended that you do send a message so that users receive email notification of their approval.

 This message by no means needs to be personalized. You can write a generic “Thanks for requesting” message and set that as your Default message.

Once Approved or Declined, that request will disappear from your Open Requests list, and move into your Processed folder:

Note that if a user has requested multiple titles, it will look like so:

You can approve all requests at once, or say yay or nay on individual title requests using the Thumbs Up or Thumbs Down buttons under Action.



Go back to the Digital Review Copy Administrating training page.