Event Grid access is managed via the People page. First, be sure the user you’d like to grant access to is already in your contact list (more info on Adding a Contact).

Click on the name of a contact to get to this screen, where you can toggle their access on and off as needed.

Once granted, access to your grids is immediate and ongoing, meaning you don’t have to do this for each individual event grid; the user will be given access to all future grids, as well.

You can also control event grid access for your accounts from the Administration page. Click on your profile at the top right of any page to open your Administration page.

 

In the resulting window, click Event Grids > Administer (Note: Your options may look a bit different than the example below, depending on your personal Edelweiss privileges). Click on Manage Account Access.

The next screen will list all of your contacts. Those showing “Yes” next to their names have access. “No” indicates that the user does not have access. Click the checkbox to change that to “Yes” if you’d like to grant access.

Some entries may display “N/A” rather than the Yes/No options. This indicates that the email address for that contact is not associated with an Edelweiss account. If you know an account uses Edelweiss, but their contact here is displaying as “N/A,” this simply means they access Edelweiss using a different email address. If in doubt, your best bet is to ask them what email they use to log into Edelweiss.

A note for Independent Sales Reps: Since the organization to which your account is attached is most likely not technically part of a specific publisher organization, we recommend sending an email to the publishers of yours who post event grids. This email should include the email address, name, and store/account name of those at your accounts who should have event grid access.